Privacy Policy

This Privacy Policy explains how NexumEnt (“NexumEnt,” “we,” “us,” or “our”) collects, uses, shares, and retains information when you use Trivia Wars (the “Service”), including our websites, mobile applications, and related services.

Company: NexumEnt, 8401 Mayland Dr ste a, Richmond, VA 23294, USA. Contact: contact@nexument.com.

1. Information We Collect

1.1 Account and Profile

• Email address and authentication identifiers.
• Display name, avatar, and other profile details you choose to provide (optional).
• Support communications and messages you send to us.

1.2 Gameplay and Event Data

• Event participation, categories, scores, rankings, outcomes, and match receipts.
• Answer history, response times, and gameplay telemetry used to run contests and calculate results.
• Anti-cheat and fraud signals related to gameplay integrity.

1.3 Device, Network, and Usage

• IP address and approximate location derived from IP.
• Device model, operating system, browser/app version, and language settings.
• Diagnostic logs, crash reports, performance data, and security signals.

1.4 Location and Eligibility Signals

• State/country signals and related indicators used to enforce age and geographic restrictions for Prize Events.
• We may cache location determinations for enforcement and risk review.

1.5 Purchases (In-App Purchases)

• Transaction metadata and receipt identifiers provided by Apple (App Store) and Google (Google Play).
• We do not store full credit card numbers.

1.6 Prize Fulfillment

• If you win, we may collect the information needed to verify eligibility and deliver the prize (for example, email, name, and other verification details).
• For higher-value prizes or where required, we may request additional verification information.

2. How We Use Information

• To provide, operate, and improve the Service and its features.
• To run events, enforce rules, calculate results, and prevent cheating and fraud.
• To deliver digital items and support subscription access.
• To verify eligibility and fulfill prizes for winners.
• To communicate with you, including support and service announcements.
• To comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell personal information for money. We share information only as needed to operate the Service, including:

• Service providers: Hosting, analytics, customer support tools, and security providers.
• Platform providers: Apple and Google for in-app purchases, subscriptions, receipts, and related support.
• Prize fulfillment: Fulfillment providers or delivery tools where needed to deliver prizes.
• Legal: If required by law, subpoena, or to protect the rights, safety, and security of users and NexumEnt.

4. Retention

We retain information as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud.

5. Security

We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information, contact us and we will take appropriate steps to delete it, subject to legal requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the current version. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.